Privacy Policy

Monumental Pest Control, LLC (“we,” “our,” or “us”) is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information in compliance with applicable privacy laws, including the Virginia Consumer Data Protection Act (VCDPA).

Information We Collect:

• Personal Information: When you engage with our services, we may collect personal information such as your name, contact details, address, payment information, and other relevant details necessary for providing pest control services.
• Website Usage Information: We may gather non-personal information automatically when you visit our website, including your IP address, browser type, and device information through cookies and similar technologies.

How We Use Your Information:

• We use personal information to provide pest control services, communicate with you, send you marketing materials, fulfill contractual obligations or similar materials;
• Non-personal information is used to improve our website, tailor content to user preferences, and enhance user experience.
• Monumental Pest, LLC will send you messages about your contracted services, billing information, sales-related questions, or customer service replies. Automated message frequency will vary.

Sharing Your Information:

• We may share personal information with third-party service providers to facilitate services such as payment processing, but only for the purpose of providing our services.
• We do not sell or disclose personal information to third parties for their marketing purposes.
• We may determine that we need to share your information with law enforcement in order to comply with law or the legal process.

We may share your information to protect our rights and property. For example, we may share information if we believe it will prevent the misuse or unauthorized use of the Site or the Services, protect the personal safety or property of our users or the public, or in the event of bankruptcy proceedings.

Security Measures:

We implement reasonable and industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.

Your Rights:

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns, please contact us using the information provided below.

Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your experience on our website. Cookies and other tracking technologies are script files that facilitate the collection of information, such as the number of visitors to the Site, and how each visitor arrived at the Site. You may be able to manage cookie preferences through your browser settings. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar.

Communications and Text Messages.

• By voluntarily providing your cell phone number to Monumental Pest, LLC, you agree that Monumental Pest, LLC may contact you by telephone, text (SMS), or multimedia (MMS) messages at that phone number, and you hereby consent to receiving such communications for transactional, operational, or informational purposes.
• Standard data and message rates may apply for SMS and MMS alerts, whether you send or receive such messages. Message frequency varies.
• You may unsubscribe from receiving text messages from Monumental Pest, LLC at any time by emailing us at sales@monumentalpest.com, or use the unsubscribe link in any email from Monumental Pest, LLC.

Children’s Privacy

Because protecting the privacy of young children is especially important, we do not knowingly collect or maintain information from or about persons under 13 years of age. No part of our Site is structured to attract anyone under 13.  If you are under 13, do not use or access the Site at any time or in any manner.  If we learn that personal information of persons under 13 has been collected on the Site without verified parental consent, we will take appropriate steps to delete this information.

Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices. Any updates will be effective upon posting on our website.

Contact Us:

If you have questions or concerns regarding our Privacy Policy, or if you wish to exercise your rights, please contact us at:

Monumental Pest Control, LLC
571-421-1254
sales@monumentalpest.com

By engaging with Monumental Pest Control, LLC, you signify your acceptance of this Privacy Policy. We encourage you to review this policy periodically for any updates.